REFUND AND EXCHANGE

HealthWatchSystems will gladly accept returns for a refund or an exchange of either an OV-Watch starter kit or OV-Watch 2 or 3-pack value kit within 30 days of the ship date with proof of purchase. Individual sensor orders are not refundable. Please note that shipping and handling fees are non-refundable. To obtain an RMA (Return Merchandise Authorization), please contact the Customer Service Department at 1-877-249-BABY (2229).

HealthWatchSystems will pay the fees for shipping to the customer the exchanged item at published Ground rates.

However, customers that purchased the product through any agent other than HealthWatchSystems should return the product to the original purchase location with proof of purchase.

WARRANTY

Your complete satisfaction is our ultimate goal. Therefore, if the watch is determined to be defective at any time within 6 months after the ship date, HealthWatchSystems will replace the watch with proof of purchase.

HealthWatchSystems will pay the fees for shipping to the customer the exchanged item at published Ground rates.